TERMS OF SALES
In accordance with the provisions of Article 6 III 1 ° of French Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, we inform you that:
- This site is the property of SOPHIE DE BOISSIEU, affiliated to "la Maison des Artistes", 14 RUE DE L’ABBÉ ROUSSELOT, 75017 PARIS (e-mail : firstname.lastname@example.org - phone : 01 80 06 19 24) ;
VAT : FR21353993355
- the director of the publication of the site is Sophie de Boissieu;
- the company providing hosting is 2oswitch.
The following general conditions of sale are concluded between SOPHIE DE BOISSIEU and a surfer, a natural person acting outside his professional activity, called "the customer" wishing to make a purchase on the website www.SOPHIEDEBOISSIEU.com
The customer acknowledges having read the conditions during the validation of the order. Validation of the order implies acceptance of these conditions.
SOPHIE DE BOISSIEU reserves the right to modify at any time its terms of sale. In this case, the applicable conditions will be those in force on the date of the order by the customer.
The customer declares to be a physical person, major and not commercial.
The products for sale are those described on the site.
SOPHIE DE BOISSIEU brings the best possible care to the description of the products.
The color visible from the customer's screen depends on its computer system also SOPHIE DE BOISSIEU can not guarantee the exact color that will be displayed.
The designs are created at the request of customers, tailored with the utmost care.
Les commandes ne sont effectives qu’après envoi de la photo de l’animal et paiement en ligne.
The prices of the products are indicated in Euros, all taxes included. Delivery costs are offered in metropolitan France.
A fee participation fee is requested for worldwide delivery.
SOPHIE DE BOISSIEU reserves the right to modify its prices at any time. The products will be billed at the rate in effect at the time of registration of the order.
- A) By credit card
The customer pays his purchases by credit card in Euros (Visa, Mastercard, American Express) at the time of the order.
Payment is made via a secure payment system.
In partnership with STRIPE bank, SOPHIE DE BOISSIEU currently uses secure systems. All personal information of the client is fully protected and encrypted before transmission to the treatment center of the aforementioned institution. The validated order will be effective after approval of the bank payment center. If the user's bank has authorized the transaction, the customer is debited from the account the same day.
The fees related to payment by credit card are exclusively the responsibility of the customer.
- B) By check
Only checks in Euros and payable in France are accepted.
The address to send the payment is:
SOPHIE DE BOISSIEU
14 rue de l’Abbé Rousselot
75017, PARIS, FRANCE
- C) By tranfer
Only transfers in Euros, all costs borne by the issuer, are accepted.
The bank account to use is as follows:
R.I.B. : 30004 00324 00000054460 12
IBAN : FR 76 3000 4003 2400 0000 5446 012
BIC : BNPAFRPPXXX
The order is then reserved for 7 days. Beyond this deadline, without receiving the transfer, it will be canceled.
The order will be processed and shipped after the receipt of the entire purchase in the bank account of SOPHIE DE BOISSIEU.
- D) BY PAYPAL
You can pay your purchases made on our site with your PayPal account. With PayPal, an email address and password are enough to make a secure payment (no card number to provide). Your financial information is never communicated to SOPHIE DE BOISSIEU.
The information you provide when placing an order commits you. For example, in the event of an error in the address details of the recipient, SOPHIE DE BOISSIEU can not be held responsible for the impossibility of delivering the order.
SOPHIE DE BOISSIEU offers home delivery at the customer's choice.
To guarantee a fast delivery, SOPHIE DE BOISSIEU chose to deliver its products by parcel post colissimo, or by UPS. Delivery is offered to you.
If you want a delivery in a relay package, contact us.
The ordered products are made within 4 days and then sent. It takes about 10 days. In case of emergency, thank you to contact us.Il is reminded however that the time is indicative and not contractual.
If despite all the care taken in the processing of the order, the delivery time should not be respected in case of occurrence of an event of force majeure as defined in the civil code, SOPHIE DE BOISSIEU can not be held responsible for a breach of any of their obligations. Force majeure includes, but is not limited to, fires, interruption of computer and telecommunications systems, transportation incidents or failures, strikes, block-outs, severe weather, and prohibitions or embargoes on imports or exports.
SOPHIE DE BOISSIEU would of course do everything necessary to ensure delivery as soon as possible.
IN CASE OF BROKEN PRODUCT, thank you to report it to the carrier and to make reservations otherwise we will not be able to refund the product.
- RETURN - REIMBURSEMENT - EXCHANGE
The customer may exercise his right of withdrawal (Article 121-20 of the Consumer Code), within fourteen days of receipt of the order. If the expiry of the period expires on a Saturday, Sunday or a holiday, this period is extended until the first working day at midnight.
In this case, the amounts paid by the customer will be reimbursed, on the express condition that the product or products are not damaged or incomplete and that they are returned in their original packaging. Except in the event of defects or defects affecting the product, the return costs are borne by the customer.
The return must be made to the following address, at the customer's expense:
SOPHIE DE BOISSIEU
14 rue de l’Abbé Rousselot
75017, PARIS, France
SOPHIE DE BOISSIEU agrees to refund the customer, who has exercised his right of withdrawal, as soon as possible and no later than thirty days after the exercise of the right of withdrawal and subject to the conditions mentioned above. The refund will be made on the account attached to the credit card.
SOPHIE DE BOISSIEU then reserves the right to put on sale the portrait of the pet without the customer or owner can issue reservations.
SOPHIE DE BOISSIEU guarantees that the delivered products have been created with the utmost care. The satisfaction of customers and their return are the guarantee. In case of default, task, tear the customer will have to return the item (s) in order to be examined; the exchange will be done only with the acceptance of SOPHIE DE BOISSIEU who will take care of the expenses of sending and return on justifying. The refund will be made via the account attached to the customer's credit card. No cash on delivery will be accepted.
- PERSONAL DATAS
All customers must, prior to their order, identify themselves and fill out a form concerning the mandatory information such as title, surname, first name, postal address, e-mail address, phone ...
This information is strictly confidential and only for SOPHIE DE BOISSIEU.